FAQs

• How can I buy your jams?
  Here from my online shop or you can visit one of my stockists.
• How come there are no jams available for sale?
  A new collection of seasonal jams is released about four times a year. They often sell out within hours of becoming available. To be the first to know about the collection launch dates, join my mailing list.
• Can I pick up my order?
  No! Local pickup is not available at this time. Any popup sales will be announced via my newsletter and will be listed here.
• Do you ship to Canada?
  Contact me with your address to get a shipping estimate.
• How long is the jam good for?
  The jams are vacuum sealed and will keep for a long time. My recommendation is to consume it within the first year. While they will be delicious even after that, the color starts to change/darken.
• How should I store jam?
  If it has not been opened, it's best to store the jams in a cool dark place like a pantry cupboard that's away from heat. If the jar has been opened, refrigerate and consume within a month. Always use a clean spoon!
• Do you take wedding favor orders?
  Yes! I can make 2 oz jars for any size weddings with 1 month notice. The flavor depends on what's in season but I'll be happy to work with you to choose your favorite.
• Can I place a bulk gift order and send you a list of recipients?
  Yes! Minimum order value must be $500.
• I am interested in becoming a stockists, are you accepting wholesale accounts?
  Please email me at hello@sabajamsf.com and I will share the terms and available flavors.