Shipping policy
Shipping costs vary based on your order and location and are calculated via a third party USPS/UPS site based on size of the package and traveling distance.
Orders are packed within 5-8 business days from the time the order has been placed. Once your order is packed and ready for shipment, you will receive a shipping confirmation via email with tracking information and estimated delivery date. Average transit time within the US is 3-8 business days.
All shipping times listed are approximate, and once the item has left our facility we are unable to control the window of time within which the order arrives.
If there is any issue with order arrival, we first ask that you allow a day or two to pass before contacting us, as shipping carriers will occasionally mark packages as delivered a day or so before they actually have been in order to meet quotas. Once the package has left our warehouse, the carrier is responsible for your package and delivery. If after that extra time window your package still has not arrived, we require that you contact us within 7 days of its declared 'arrival' date so that we may best try to help you locate the package. We cannot provide any assistance, order replacements, or refunds for customers who reach out beyond this 7-day extension window.